Privacy Policy

Welcome to Merton Man with Van. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services.

Information We Collect

We may collect and process the following types of personal information:

Personal Identification Information: Name, email address, phone number, and address.
Service Usage Data: Information about how you use our services, including the type of van service requested and your preferences.
Payment Information: Billing details necessary to process payments.
Communication Data: Records of your interactions with our customer service.

How We Use Your Information

Your information is used for the following purposes:

Providing Services: To deliver our van services efficiently and effectively.
Improving Services: To enhance and personalize your experience based on your usage patterns.
Communication: To respond to your inquiries and keep you informed about your orders.
Payment Processing: To handle billing and payments securely.

Data Protection and Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

Use of secure servers and encryption.
Regular security assessments and audits.
Strict access controls limiting data access to authorized personnel only.
Continuous monitoring for potential security breaches.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

Remember your preferences and settings.
Analyze website traffic and usage patterns.
Provide personalized content and advertisements.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

Your Rights

You have the following rights regarding your personal information:

Access: You can request access to the personal data we hold about you.
Correction: You can ask us to update or correct your personal information.
Deletion: You have the right to request the deletion of your personal data, subject to certain conditions.
Restriction of Processing: You can request that we restrict the processing of your personal information.
Data Portability: You can request a copy of your personal data in a structured, machine-readable format.
Withdrawal of Consent: If we process your data based on your consent, you can withdraw that consent at any time.

Third-Party Services

We may engage third-party service providers to assist with various aspects of our business operations, such as payment processing and data analysis. These third parties are authorized to use your personal information only as necessary to provide these services.

Legal Basis for Processing

Our legal basis for collecting and processing your personal information includes:

Contractual Necessity: To fulfill our contractual obligations to you.
Legitimate Interests: To improve our services and business operations.
Legal Compliance: To adhere to legal requirements and regulations.

Children's Privacy

Our services are not directed towards children under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information promptly.

International Data Transfers

Your personal information may be transferred to and processed in countries outside of your own. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Consent

By using our services, you consent to the collection and use of your personal information as described in this Privacy Policy.

Disclaimer

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your data.

Additional Information

For further details about how we handle your personal information, please refer to our Terms of Service and other related policies.